General FAQ, All ModelsBack to top
Are radar detectors illegal in Australia and New Zealand?
In Australia the use of a radar detector is strictly prohibited in all states, while only owning a radar detector is not.
In New Zealand there are no current restrictions on the use or operation of a radar detector that we are aware of.
Please exercise caution and obey all traffic laws.
Please check the legal situation in your country or ask us if you need help before you order a radar detector.
Are your products designed for use outside North America?
Yes. The products listed on our ANZ website are designed and tuned for usage globally.
Do all your models have the same performance? Which one is best for me?
We offer a variety of models to meet the various needs of even our most demanding customers. From casual drivers up to driving enthusiasts our models will provide peace of mind and help you Drive Smarter.
Is the 12V smartcord required to power an Escort premium radar compatible with BWM models?
Yes, the smartcord is compatible with your BWM, but might require a Standard Female Hella(DIN) socket to Cigarette lighter type Socket adapter.
How do I register my new detector?
Please use the following link to locate and Register your Escort Live compatible product: https://anz.escortradar.com/pages/international-product-registration
Do you offer a direct wiring option?
We offer two direct wire power cord options for our current models. The standard direct wire cord is 12 feet long. The SmartCord Direct is 9 feet to the detector from the SmartCord box and the SmartCord box has 3 feet of wire to extend it. The SmartCord will give you a power indicator LED, radar warning light, and mute switch. We also offer a direct wire version of the Escort Live cord.
Where should I mount my detector?
We recommend that the detector have a clear view of the road both front and rear. Avoid placing behind the tinting at the top of most windows, behind parking stickers, wiper blades, or anything similar that will obstruct the detector's window or lens. This is exactly why we no longer include the visor mount with the detectors. Most cars have tinting that will reduce the laser detection range in front of the visor section of the windshield. We also advise placing the detector where it will not obstruct your view of the road.
Does your factory warranty apply if I do not purchase directly from Escort?
We will honor the factory warranty for purchases made factory-direct or from our network of Authorized resellers. The factory warranty will not apply to purchases made through auction sites like e-Bay and resellers listed on our site as unauthorized resellers. https://anz.escortradar.com/pages/unauthorized-reseller-risks
How do I update the software?
If your detector has a USB port, you can update the software online. Once you register the detector, you will download our Detector Tools program (https://anz.escortradar.com/pages/update-your-device) to perform updates to the detector.
Does the radar detector lose custom settings following a firmware update?
In general, no. Though on rare occasions there are updates that change so much functionality that it resets
the settings of the unit. Therefore, it is always wise to check your settings after updating.
What is the Defender Database?
Defender is a database of European red light and fixed speed camera locations that can be updated weekly from our site.
How do I update the Defender Database and Software?
Once you register the detector, you will download our Detector Tools program (https://anz.escortradar.com/pages/international-product-registration) to perform updates to the detetor.
Escort Live-Enabled DetectorsBack to top
Can the Escort Live app update settings in all models?
The Escort Live app can be used to update settings in all models which are equipped with Bluetooth
connectivity. This includes the new MAX 3 and the Redline 360c.
Why is the speed limit data in Escort Live not supported in NZ?
Currently, we do not have speed limit data outside of the US.
Will I have to pay for updates?
Currently our defender database for global products is free of charge. Next to that, updates that improve filtering, range or general performance are being supplied for free through our Detector tools application and (for models capable) via WIFI.
What is Escort Live?
The award-winning Escort Live radar detector app gives you the most advanced real-time ticket protection on the road. You and your fellow drivers instantly communicate all radar/laser encounters automatically, providing you with the most up-to-date and accurate protection possible. Imagine thousands of other drivers helping you Drive Smarter. Plus, with alerts for known red light and speed cameras, this is the cutting edge of ticket protection. There's no reason to drive without it.
Does the Escort Live app notify me when a new database is available and is the update automatic through the app?
No, there is no notification service in that app, nor are there plans to do so. The database will be updated
monthly the first Tuesday of the month.
What are the benefits of downloading the Escort Live mobile app?
You’ll benefit from an easier setup with customizing and managing the bands and other settings on your
detector. In addition, our app offers a visual map of your surroundings showing the threats being reported
by other users, as well as traffic information. The app also informs you of threats or conditions ahead
when you drive without your detector.
Is there a charge for Escort Live?
All of our Live enabled devices come with a free year of Premium Service! This will give you access to all of the benefits of the Escort Live network. We also offer a free version of the app with fewer features.
GPS-Enabled Detectors General InformationBack to top
Should I set the sensitivity to Highway or Auto?
That is more of a personal preference. Highway ensures that your detector is as responsive as it can be,
whereas Auto is more of a trade-off between sensitivity and false alert rejection.
I have GPS in my car. Why do I need it in my detector?
The GPS feature is not used for navigation. GPS-enabled detectors allow you to Mark locations of interest, Block false radar and laser alerts, tracks vehicle speed in real-time, and allows sensitivity based on the vehicle speed.
What is Autolearn?
Autolearn uses the GPS feature to identify sources of false radar and memorizes location and frequency of each radar signal. Our AutoLearn software then compares signals received over time and eliminates audio alerts for non-police sources. The display will identify that a signal is present but no audio alert will be sounded. If a new source of radar or laser appears in the area you will receive a full audio and visual alert.
Will Autolearn block out true police signals?
Rarely. The sophisticated software will prevent automatically blocking out true police signals.
Will the detector run out of space?
The Max 360 has more than enough memory to hold all your locations as well as the camera locations used in the US.
What is variable speed sensitivity?
We recognize if you are driving at slower rates of speed that you do not need full sensitivity. The Max 360 is able to increase sensitivity as your traveling speed increases.
"Athermic Windshields may impact performance."
"Athermic" windshields have a metallic coating which will severely impact a radar detector's performance. Most have small areas to mount detectors and GPS nav units. GPS signals will also be blocked by this coating.
Is there a way to report new fixed cameras to add to the database?
Yes there is, our database provider (SCDB) has a webform where you can report missing or removed
locations or amend any other information: https://www.scdb.info/en/report/
RedLine EXBack to top
What is included with the RedLine EX?
RedLine EX comes complete with a soft-sided zippered travel case, revolutionary new EZ Mag Mount™ windshield mount, 12-volt SmartCord® USB and quick reference guide. If you would like a more permanent installation for your RedLine EX, check out the DirectWire SmartCord® or the more basic DirectWire kit for hardwired installations.
Is the RedLine EX the most sensitive model available?
When certain filtering and radar band segments are disabled, RedLine EX is the most sensitive windshield model available on the market. Only advanced users who know which radar frequencies are used in their area should attempt disabling radar band segments.
Can the RedLine EX be used overseas?
Yes. RedLine EX includes radar bands used overseas including Strelka, Gatso and Multaradar.
MAX 360CBack to top
What is included with the MAX 360c?
The MAX 360c comes complete with a soft-sided travel case, NEW EZ Mag Mount windshield mount, 12-volt SmartCord® USB and quick reference guide. If you would like a more permanent installation for your MAX 360c, check out the DirectWire SmartCord® or the more basic DirectWire kit for hardwired installations.
Do you offer an earphone option?
Yes, older models require a mono earphone. Most current models have a stereo jack.
What is the USB port for?
The Max 360c is web ready and the USB port can connect to a PC for software downloads and Defender updates.
How do you mark a location?
To mark a particular location, press the "MRK" button. The display will read: "Mark?" Press the "MRK" button again to assign a label to it. There are four (4) labels: Red Light, Speed Camera, Speed Trap and Other. To scroll through the labels, simply press the volume (+) or (-) buttons until you reach the desired label. Once you've selected the label, press the "MRK" button again to confirm.
How do you block a false alert?
To lockout a false alert, (X, K or Laser only) press the mute button three (3) times, (either on the detector or the SmartCord®) during the alert. Pressing the mute button the first time will silence the audio. Pressing it a second time will generate a prompt on the display that will read: "Lockout?" Press it a third time to confirm that you want to lock this signal out by location and frequency. A "Stored" message will be displayed.
Redline 360cBack to top
Can the Redline 360c database and firmware be updated via the Escort Live app?
No, however when connected to Wi-Fi, the Redline 360c can receive Over-The-Air (OTA) updates.
What is the Wi-Fi used for in the Redline 360c?
The Wi-Fi connection is used for several things. When the detector is connected to Wi-Fi, all Escort Live
alerts – such as retrieving reports ahead and reporting threats your detector senses – is done via the Wi-
Fi connection. In addition, the detector can be updated (both firmware and the database) over Wi-Fi.
I don’t have Wi-Fi in my car, can I update the Redline 360c using my smartphone as a Wi-Fi hotspot?
Yes! Though setting this up is a little more involved, as you would first need to connect to your device viaBluetooth and then enable the hotspot on your phone and connect via Wi-Fi to connect to the app.
What is the difference between the current Redline EX INTL and the new Redline 360c INTL?
While sharing the Redline name, the entire platform is brand new for the Redline 360c INTL, including its
stealth capabilities and the use of a dual front antennas. The FPGA combined with the DSP of the RL360c
is up to 25x faster, and the antenna is even more sensitive than it was on its predecessors.
What is the difference between Redline 360c, MAX 3 and the INTL versions?
The Redline 360c is our new flagship product and includes our most advanced technology and features,
including extreme range, outstanding false alert filtering, 360° directional alerts, 100% stealth, and more.
The MAX 3, while not our flagship, is a brand new detector that includes premium detection range and
dvanced false alert filtering. For our INTL versions, we have developed and tested region-specific
software, database information, and the hardware to ensure that its performance is specifically fine-tuned
for your region.
What is the difference between MAX 3 INTL and Redline 360c INTL?
There are differences with the platform for each. The Redline 360c INTL offers true stealth, increased
processing power, and better sensitivity. The MAX 3 INTL does share its false alert-rejection and detection
algorithms but does not include 360° directional alerts, triple antenna design, DSP, or Wi-Fi connectivity.